Malcolm Baldrige: The Malcolm Baldrige Award is the highest most
recognized quality award in the United States of America. In 1987 the U.S.
Congress established the Malcolm Baldrige award program to recognize U.S.
organizations for their achievements in the quality and performance excellence
as a competitive edge.
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[Category]:
Business
[Paper Title]:
Malcolm Baldrige
[Text]:
The Malcolm Baldrige Award is the highest most recognized quality award in
the United States of America. In 1987 the U.S. Congress established the Malcolm
Baldrige award program to recognize U.S. organizations for their achievements in
the quality and performance excellence as a competitive edge. Its recipients,
that are well known, are held on a plateau over other companies competing for
the same market share. Not only does it recognize excelled companies for their
excellent commitments, it also is used as a selling point. This can be evident
if you look at the recipient's profits from one year to the next. Later on, you
will see how Motorola, the very first recipient was changed by the awarding of
the Baldrige to them and what the award did for the company.
The U.S. Congress saw a need for American companies to focus on quality and
what is stood for. In the early and mid-1980's, many industry and government
leaders saw that a renewed emphasis on quality was no longer an option for
American companies which were falling behind in the global economy. However,
many American companies didn't feel that quality was important or that it
wouldn't take them anywhere, well they were wrong. The Baldrige Award stood as a
standard of excellence that would help U.S. organizations achieve world-class
quality programs and products. Now in 1999, not only can U.S. companies partake
in the Award process, so can education and health care providers as well.
The criteria for the Baldrige Award, which has changed over the years, has
played a major role in achieving the goals established Congress. The standards
set is recognized not only nation wide but universally as the standards for
performance excellence. Two major criteria which the Malcolm Baldrige Award
what's companies to focus on are, delivering ever improving value to customers
and improving overall performance in the organization.
Who are the companies who have won the Malcolm Baldrige Award? Well, in the
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